Use of this site signifies your acceptance of the terms and conditions.
Flair Leisure Products PLC a wholly owned subsidiary of Giochi Preziosi, are committed to protecting your online privacy when visiting a website operated by us. We do not collect and keep any personal information online from you unless you volunteer it and you are 13 or older. We also do not collect and keep personal information online from children under the age of 13 without consent of a parent or legal guardian, except in limited circumstances authorized by law and described in this policy. Please review the information below to familiarise yourself with our policies on website privacy, so that you can take full advantage of all the fun activities available at our sites for you and your family. Please remember that this site and the servers that make this site available are located in the U.K. By using this site you agree to the transfer, collection, processing and use of data by this site.
A SPECIAL NOTE FOR PARENTS AND LEGAL GUARDIANS:
Flair complies with the Children's Online Privacy Protection Act of 1998 (“COPPA”). You can help by spending time online with your children and monitoring your children's online use. Please help us protect your child's privacy by instructing them never to provide personal information on this site or any other without your permission.
If you are under 18, please be sure to read this policy with your parents or legal guardians and ask questions about things you do not understand. Children under 13 should get your parent's or legal guardian's permission before giving out your e-mail address or any personal information to Flair or to anyone else on the Internet.
1. What information about me is collected and stored by Flair?
Flair doesn't require anyone to share any personal information about themselves in order to enjoy any of our websites. That means you can visit our sites without any need to register with us. However, most of our sites contain special sections and privileges for members that register. We do not collect any personal information from you or your teenager unless it is voluntarily provided, for instance when signing a guest book, registering for competitions or purchasing products. The personal information we ask for is usually first and last name, mailing address, phone number and an e-mail address. See below for how we use this information. Remember, only people who are 18 or older may purchase products from our online stores. In addition, only a parent or guardian can register children under age 13 to participate in enhanced subscription services or certain community features at our websites. We may obtain customer lists, demographic and other information from other sources. We may combine this information with information we collect online to better understand your needs, improve our site, products and services, and to better serve you.
2. What Ordering Information Does Flair Collect?
We may offer opportunities to purchase products on www.flairplc.co.uk. Customers must be over the age of 18 with a valid credit card. Visitors under 18 can use the Wish List function while browsing our online but cannot make purchases. When a customer places an order we collect information associated with the transaction, which will include the customer's name, mailing address, products ordered, shipping address, and credit card information. We ask for this information so that we may fulfil the order. We use PayPal which uses Secure Sockets Layer (SSL) technology to protect credit card data during transmission, and they adopt careful internal procedures to safeguard this information in our system. We require our service providers and vendors to safeguard the privacy of any personal information they handle and to adhere to industry-accepted best practices to safeguard personal information.
When a customer places an order online, we will send a confirming e-mail message. We may also send an occasional e-mail featuring a special promotion or product that may be of interest to customers. Any customer who prefers not to receive an online order confirmation or promotional e-mail should indicate this preference on the online store order form. If you do receive an e-mail from us that you would rather not receive, simply follow “unsubscribe" instructions included in the e-mail.
3. Does Flair Collect Any Personal Information About Anyone Under 13?
We do not collect personal information online from children under 13 without consent of a parent or legal guardian except in special, limited circumstances. If your child is under 13 and wants to use our sites with special activities, like stikalulu.co.uk or storytimebear.co.uk we might ask your child to "register." They can often do so anonymously by just providing a user name and password, but sometimes we need their first name and e-mail address. When we ask for your child's first name, your child is encouraged to use a "screen name" (not their real name) that only they know. Sometimes we will ask your child to make up a special password so that only they can see their customised areas on the site. With your verifiable consent, we may collect personal information from your child such as a last name, address or e-mail address when the information is necessary for a particular activity. If we need more than just your child's first name (or screen name) and e-mail address for your child to participate in a particular online activity, we will ask your child for your e-mail or mailing address so that we can notify you of your child's request and get your permission. When we ask for your permission, we will tell you what we will do with the information you or your child provides us, and we will tell you how you can review your child's information and ask us to delete the information. We don't keep your (or your child's) e-mail address unless you tell us it is okay.
Flair might collect an e-mail address and first name (or screen name) from your child under 13 without your consent, but only in the following special cases:
- If a child under 13 sends a request to us, we keep their e-mail address for long enough to respond to them. Flair deletes this information from our system after we answer their question.
- If a child under 13 signs up for an e-mail newsletter, or other activity that requires multiple online contacts with the child, we also ask the child for a parent's or legal guardian's e-mail address so we can notify you and give you an opportunity to opt out.
- Occasionally, Flair has special site activities or promotions like competitions that are open to children even if they are under 13. In these activities, we are not allowed to ask for more information from your child than what is necessary for your child to participate in the activity.
In the latter situation we require your child to give us your e-mail address, so that we can contact you if we require more information if we need more than an e-mail address and first name (or screen name) to enter your child in the promotion or offer the service, we will notify you, explain what information we need and why, and generally ask that you (not your child) provide it. For instance, we might ask you for your mailing address so that we can send to you, for your child, any prizes your child wins, or for your telephone number so that we can tell you when your child has won. Any information you or your child give us in the above special circumstances will be deleted from our database once the promotion, program or activity is concluded, and after any legally required period for keeping such information is complete.
We may offer enhanced services available to children under 13. In such cases, a parent must register for the service and establish the appropriate permission level for the child. Content and activities available to you or your child may vary depending on the subscription and site. Parents will be provided with information on the type of content and activities their child may access at the time they subscribe and are always in charge of their child's account.
We do not require a child to disclose more information than is reasonably necessary to participate in a contest, game or other activity as a condition of participation. If you no longer wish your child to participate in an e-mail newsletter, simply click on the link that is provided for removal or contact us at firstname.lastname@example.org. Upon proper identification, parents or legal guardians may review the personal information we have collected about their child, request deletion, or refuse to allow further collection or use of the information.
However, if you ask us to delete your child's information, we may have to ask your child not to participate in our activities.
4. What Does Flair Do With The Information We Collect?
We use the personal information we collect for the purposes indicated at the time you or your child (with your consent) provides such information. For instance, if you register in a competition, we will use the registration information to notify contest winners, or if you purchase a product, we will use the information to fulfil the order. Occasionally we might also e-mail or mail you or your child information on upcoming Flair products, website updates and promotions. With your consent, we may also share information with other Flair brands and Flair family companies so that they can let you and your family know about products that might be of interest. If you want to stop receiving such updates and product information at any time, just contact us at email@example.com. Our mailings and e-mail will also include information allowing you “Unsubscribe” to ensure you do not receive such information in the future.
5. Does Flair Share Information About Me With Others?
We do not disclose a Child’s or Adults Personal Information to third parties, except to service providers who provide support for the operations of the websites whom agree to protect the confidentiality, security and integrity of Personal Information they process for us. We may share some or all Personal Information within the Giochi Preziosi Group for our internal business purposes. If Flair believes that anyone's behaviour on our sites may damage us or our sites or anyone else, we may disclose the relevant personal information in order to prevent this harm. In that case, we might try to identify the wrongdoer, contact them or bring legal action against them. We may also disclose personal information if we believe that the disclosure is required by law, or in response to a legal request.
Our website uses 'cookies'; which are small data files that are used as unique identifiers. They are sent from the website's servers to your computer or mobile phone and stored on your device, and may then be sent back to our website's servers with updated data as you browse our website.
Cookies are used to record information about your preferences as you browse our website, which allows us to improve your experience by tailoring the website accordingly. Cookies can also be used to identify you every time you revisit our website.
A 'session cookie' will expire at the end of your browsing session once you close your web browser; 'persistent cookies' on the other hand have a set expiry date and will be stored on your computer until either this date is reached, or you delete your cookies using your browser settings.
The following is a list of cookies used by our website, and what they are used for:
The majority of web browsers (Firefox, Internet Explorer, Google Chrome, Opera, Safari etc.) will allow you to block cookies from being installed on your device via your browser settings. However please note the stikaulu.co.uk website will not work if cookies are blocked as it has a geo-recognition feature that automatically creates a cookie to allow access.
Depending on your browser, further information can be obtained via the following links:
Mobile phone users may have to refer to their handset manual for details on how to block cookies using their mobile browser.
The majority of web browsers (Firefox, Internet Explorer, Google Chrome, Opera, Safari etc.) will allow you to delete selected / all cookies currently installed on your device. Depending on your browser, further information can be obtained via the following links:
Depending on your browser, further information can be obtained via the following links:
Similarly, mobile phone users may have to refer to their handset manual for details on how to delete cookies using their mobile browser.
Please note that this will usually only remove any cookies currently installed on your device; you must also change your browser settings (above) if you wish to prevent cookies being installed in future. Please be aware that deleting cookies already stored on your device may impact on the usability of our website.
For more information on cookies and how they work, please visit www.allaboutcookies.org.
7. Does Flair Ever Collect Information Without Consent?
We want you and your family to have fun surfing all our sites and urge you and your family to follow common sense whenever disclosing personal information - on this site or anywhere on the Internet.
If you have any questions, please don't hesitate to contact us!
Flair Leisure Products PLC
Flair Leisure Products Plc.
Anne Boleyn House, 9-13 Ewell Road,
Surrey SM3 8BZ
Tel +44 (0)20 8643 0320