Flair has taken all possible steps to secure your credit card details. We take the matter of internet security very seriously indeed. We use a well know payment service provider (Paypal) who offer a Secure Socket Layer (SSL) which encrypts the data stream between your browser and their server.
We sincerely hope that by taking these measures, we give you, the customer, increased peace of mind and confidence to shop online with Flair Leisure Products Plc.
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If you are not completely satisfied with your purchase, you may return it to us in its original condition for a complete and immediate refund, within 28 days of receipt. This refund will cover the initial cost of the items purchased and delivery, but not any delivery charges incurred by you on returning the product/s to us.
If the item is damaged or we have supplied you with the incorrect product, our customer service team will arrange a replacement and for the item to be returned at our expense. If, after your order has been despatched, you wish to cancel the order because you no longer require the toys, you will need to send the goods back to us at your own expense. When the goods are received back in good condition we will refund you for the goods. Click here to read our full returns policy.